Primera Terms & Conditions

Welcome to Primera! By accessing or using our website, products, or services, you agree to the following Terms & Conditions. These terms are designed to protect both you, the customer, and Primera. Please read them carefully before making a purchase or using our services.

1. Acceptance of Terms

By visiting our website, purchasing products, or using our services, you accept and agree to comply with these Terms & Conditions, as well as our Privacy Policy. If you do not agree with these terms, you should not use our website or purchase our products.

2. Product Information

Primera provides detailed information about each product, including ingredients, instructions, and benefits. While we strive to keep all information accurate, the effectiveness of the products may vary for each individual based on skin type and other factors. We recommend reading product labels and descriptions carefully before purchasing or using any product.

3. Ordering and Payment

When placing an order on the Primera website, you agree to provide accurate and complete information, including payment details. By placing an order, you are offering to purchase products subject to availability and acceptance by Primera. All prices are listed in US dollars, and we accept various payment methods, including credit/debit cards and other secure payment options.

4. Shipping and Delivery

We aim to ship all orders promptly. Shipping times vary based on location and availability of products. Please note that Primera is not responsible for delays caused by third-party carriers or any issues beyond our control. Customers are responsible for providing accurate shipping information, and we cannot be held responsible for items lost or delayed due to incorrect details.

5. Returns and Refunds

Primera offers a satisfaction guarantee for all of our products. If you are not satisfied with your purchase, please contact us within 30 days of receiving the product for a return or exchange. All returned items must be in their original condition, unopened, and unused. Shipping fees for returns are the responsibility of the customer unless the return is due to an error by Primera.

6. Use of Website

When using the Primera website, you agree not to engage in activities that could harm, disrupt, or interfere with the website's normal operation. This includes, but is not limited to, hacking, uploading harmful files, or violating any laws. You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others.

7. Privacy Policy

Primera respects your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. We may collect personal details, such as name, address, and payment information, in order to process your orders and communicate with you about your purchases. We are committed to safeguarding your information and will not sell or share it with third parties unless required by law.

8. Contact Information

If you have any questions or concerns about our Terms & Conditions, please feel free to contact us. Our customer service team is happy to assist with any inquiries you may have regarding products, orders, or policies.

Primera USA
1234 Skincare Ave,
Suite 567,
Los Angeles, CA 90001, USA
Phone: (123) 456-7890
Email: [email protected]
Website: www.usen-primera.us

By using our website or purchasing products, you acknowledge that you have read, understood, and agree to these Terms & Conditions. Thank you for choosing Primera!